Navitas Life Sciences Job opening for Junior MICC Associate – apply online

We are currently seeking a Junior MICC Associate to join our growing team.

Working within the Medical Information Contact Centre (MICC) for the Pharmacovigilance function you will:

•  Follow both global and local regulations to protect personal and client related data as per company policy.
•  Be responsible for receiving calls/Email (AE, PQC, MI & GI), case intake, duplicate check, and registration
•  Follow up Inquiry through phone, email including translation of inquiry if not in a primary language (English)
•  Be required to always exhibit a detail-oriented etiquette and friendly attitude when answering telephone calls.
•  Ensure that calls are appropriately escalated to supervisor when necessary
•  Ensure timely completion of internal/external training as and when assigned
•  Participate/Support in Audits and responsible for closing CAPAs on time
•  Provide support in other MICC related activities as per the business requirement.

APPLY HERE

Within the role you will be responsible for the following:

Individual Case Safety Report

•  Data entry of individual case safety reports (all case repost types) into the safety database
•  Review and evaluate AE case information to determine required action based on, and following, internal policies and procedures
•  Process all cases to meet timelines as per prioritization with defined quality and productivity to meet project SLAs and KPIs
•  Coding all medical history, events, drugs/procedures/indications, and laboratory tests according to the appropriate dictionary (For e.g. MedDRA, Company Product Dictionary, WHO-DD)
•  Writing and/or checking for correctness and completeness of the medically relevant safety narrative in chronological order
•  Checking the completeness and accuracy of the data entered in the various fields
•  Source document preparation and archival, as required
•  Perform necessary changes in the demoted/back routed cases from Quality reviewer/Medical reviewer
•  Review the QR feedback received and, if necessary, ensure that the feedback comments are addressed
•  Co-ordinate with other workflows as required
•  Act as a Subject Matter Expert for assigned projects, providing review feedback, mentoring, and training team to enhance quality

•  1-3 years of experience in an MICC role
•  Graduate or post graduate degree in life sciences
•  Strong communication skills for effective client communication and coordination

APPLY HERE