Customer Service New Associate

[Fresher & Experienced] Accenture Hiring for Voice Process – Any Graduate @Mumbai

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[Fresher & Experienced] Accenture Hiring for Voice Process – Any Graduate @Mumbai

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. We combine unmatched experience and specialized skills across more than 40 industries, offering Strategy and Consulting, Interactive, Technology, and Operations services. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Position Name :  Customer Support Associate (Voice Process)

Organization : Accenture

Qualification: Any Graduate

Experience: 0 – 1 years

Salary: Salary: 1.25-3 Lacs P.A

Location:   Mumbai, Mumbai Suburban, Mumbai (All Areas)

Job Details

Department: Customer Support Associate (Voice Process)
Qualification: Any Graduate
Experience: 0 – 1 years
Salary: 1.25-3 Lacs P.A.
Location: Mumbai, Mumbai Suburban, Mumbai (All Areas)

Mode of Interview: Face to face
Rounds of Interview: HR

Walk-in Interview Details:
Date: 5th July
Time: 11.00 AM – 3.00 PM
Venue: MDC2B, Ground Floor, Godrej Boyce Complex, Off LBS Marg, Vikhroli (West), L.B.S. Marg, Vikhroli (W), Mumbai, Maharashtra 400079
Contact: Azlifa/Ichhita/Shubham/Linta/Saima

Job Description

Are you looking to build an extraordinary career in Customer Support Voice Process?

Role & Responsibilities:

  • Solve routine problems using precedent and general guidelines.
  • Interact within your own team and direct supervisor.
  • Receive detailed to moderate level of instruction on daily tasks and detailed instruction on new assignments.
  • Make decisions impacting your own work.
  • Work as an individual contributor within a predetermined, focused scope of work.
  • Work in rotational shifts (please note this requirement).

Skills We Are Looking For:

  • Adaptable and flexible
  • Ability to work well in a team
  • Commitment to quality
  • Process-oriented

About the Team:

  • You will be aligned with our Network Operations vertical, ensuring a robust common integration framework for communication clients.
  • The Telecom Operations team develops structures, processes, and capabilities for managing and monitoring telecommunications networks.
  • The Customer Service Management team handles customer queries, enhances customer satisfaction, ensures customer retention, and ultimately drives sales growth.

Transportation: Two-way cab facility provided (pick and drop location must be within Accenture transportation boundary).

If you, or someone you know, matches this requirement, please send in your resume to [email protected]. We look forward to welcoming you to the Accenture family!

https://chat.whatsapp.com/DO9PMPj2H3K4SikyHri52x

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