ALPHACURE LIFE SCIENCES hiring Freshers for Drug Safety Associate- Apply Now
Are you a driven individual with a passion for pharmaceutical safety and medical information? Do you possess excellent communication skills and a keen eye for detail? ALPHACURE LIFE SCIENCES is seeking a MICC Associate for night shifts to join our dedicated team in ensuring drug safety and providing accurate medical information to healthcare professionals and patients. Located in the Manjeera Trinity Corporate Building, Hyderabad, this role offers a unique opportunity to contribute to the field of Pharmacovigilance while working in a supportive and dynamic environment.
Position Overview: MICC Associate – Drug Safety Associate
As a MICC Associate (Night Shifts) at ALPHACURE LIFE SCIENCES, you will be at the forefront of our mission to ensure patient safety and the accurate dissemination of medical information. This position is ideal for individuals with a B.Pharm, M.Pharm, or PharmD qualification and a strong foundation in pharmaceutical sciences. Whether you are just starting your career or have up to a year of experience, this role provides an excellent platform for professional growth.
Key Responsibilities
In your role as a Drug Safety Associate, you will be entrusted with a variety of critical tasks that contribute to the overall safety and well-being of patients and the accuracy of information provided to healthcare professionals.
1. Responding to Medical Inquiries
One of your primary responsibilities will be to receive and respond to medical information inquiries. These inquiries may come through various channels, including phone, fax, email, or mail, from patients, pharmacists, and other healthcare professionals. Your responses must be timely, accurate, and in compliance with regulatory standards. You will utilize Frequently Asked Questions (FAQs) and product labeling to provide clear and precise information.
2. Documentation and Compliance
A crucial aspect of this role involves the documentation of medical inquiries, product quality complaints, and adverse events. Accurate documentation is essential for maintaining regulatory compliance and ensuring that any potential safety issues are identified and addressed promptly. You will be expected to adhere to departmental procedures, including those related to Pharmacovigilance and quality management.
3. Outbound Communication
In addition to handling inbound inquiries, you will also perform outbound calls to obtain missing or additional information. This aspect of the role is vital in ensuring that all necessary data is collected and that the information provided is complete and reliable.
Skills and Qualities Required
To excel in this role, certain skills and qualities are essential. We are looking for candidates who possess the following:
1. Excellent Communication Skills
Given that you will be interacting with healthcare professionals and patients, excellent verbal and written communication skills in English are a must. You should be able to convey complex medical information in a clear and understandable manner.
2. Strong Interpersonal Skills
Interpersonal skills are critical in this role, as you will need to build rapport with callers, understand their concerns, and provide empathetic and supportive responses. Your ability to connect with people will enhance the quality of service you provide.
3. Attention to Detail
The nature of this work requires a high level of attention to detail. Whether you are documenting an adverse event or responding to a medical inquiry, accuracy is paramount. Small mistakes can have significant consequences in the pharmaceutical industry, making meticulousness a key attribute.
Qualifications and Experience
We welcome candidates who meet the following qualifications:
- Educational Background: A degree in B.Pharm, M.Pharm, or PharmD is required.
- Experience: While 0-1 year of experience in a medical information call center is preferred, we also encourage fresh graduates who are eager to learn and grow in this field to apply.
Work Environment and Culture
At ALPHACURE LIFE SCIENCES, we pride ourselves on fostering a collaborative and supportive work environment. Our team is composed of dedicated professionals who are passionate about drug safety and the pharmaceutical industry. Working night shifts can be challenging, but it also offers a unique opportunity to manage your time effectively and engage with international clients and stakeholders.
Location
Our office is conveniently located in the Manjeera Trinity Corporate Building, Suite # 1102E, KPHB Phase-3, JNTU Hi-tech city road, Hyderabad, Telangana-72. This prime location ensures easy access to public transport and other amenities, making your commute as smooth as possible.
How to Apply
If you are ready to take on this exciting challenge and contribute to the safety and well-being of patients, we invite you to apply for the MICC Associate (Night Shifts) – Drug Safety Associate position. Please send your resume and a cover letter to [email protected]. You can also reach us at 040-48595922 for any inquiries related to this job opportunity.
